OUR SERVICES
Service1 / Product customization
Capable of providing customers with specialized parameter design and customized products to meet the needs of different industries and fields
Service2 / Strict quality inspection
Product components undergo aging screening upon entering the factory, and sensors undergo high and low temperature aging screening and wind speed and direction calibration before leaving the factory
Service3 / After sales response
The product has a one-year warranty period and provides 24-hour technical support services to ensure its normal operation
FAQ
How to install sensors?
The sensor is recommended to be installed on a pole of about 3m, and the installation location needs to be in an open horizontal position. Sensors with wind parameters also require the equipment to point north with the arrow pointing north
How to maintain sensors to ensure their lifespan?
The sensor adopts a maintenance free design. It is recommended to clean the dust and fallen leaves on the outer surface of the sensor every six months. For example, wet non-woven fabric testing equipment can be used
How to supply power to sensors?
The sensor can be connected to a 9-30VDC power supply. It is recommended to use a 12V/24V power supply. Without a 12V adapter, the sensor cannot be directly connected to a 220V power supply
How to solve problems encountered during the use of sensors?
- Check if the sensor power supply is stable within the range of 9-30VDC;
- Connect the sensor to the computer, perform command debugging according to the sensor user manual, and check whether the sensor response is correct;
- Contact our after-sales department for cooperation in handling